1
Capture lockout calls the instant they come in
Lockout jobs go to the first business that picks up the phone. Tracey answers immediately, captures the address and urgency, and confirms the job before another locksmith gets a chance.
Solutions / Locksmiths
Answer every lockout call. Win every urgent job.
A lockout call at 10pm is a guaranteed job — for whoever picks up. Tracey answers every call the moment it comes in, captures the location and urgency, and locks in the booking before the customer dials someone else.
LockoutsRekeyingSecurity upgradesMobile field workAfter-hours emergency
Every call answered
Tracey picks up 24/7 so no lead goes to voicemail.
CRM runs on chat
Tell Tracey what to do. She updates your pipeline instantly.
Every follow-up sent
Quotes, payments, reviews — Tracey chases them all.
How it works
What Tracey handles for locksmiths
2
Stay available after hours — when it matters most
Most locksmith work happens outside of 9 to 5. Tracey answers at all hours so missed calls don't become missed jobs, even when you're already on site or finishing for the night.
3
Keep mobile jobs and locations organised
Track active jobs, ETAs, and field locations without relying on memory or scattered manual notes. Everything stays visible in your CRM.
4
Follow up security upgrade enquiries professionally
Not every call is a lockout. Security audits, rekeying, and upgrade quotes deserve proper follow-up. Tracey keeps those opportunities moving after the urgent work is done.
FAQ
Common questions from locksmiths
How does Tracey handle calls when I'm already on a job?
She answers on your behalf, captures the location and urgency, and queues the job so you can call back the moment you're free. Nothing falls through the gaps.
Can Earlymark help with after-hours locksmith work?
That's one of its strongest use cases. Tracey answers any time — midnight, weekends, public holidays. Locksmith businesses using Earlymark stop losing those after-hours jobs entirely.
Does it only work for lockout jobs?
No. It also handles rekeying enquiries, security upgrade quotes, and follow-up communication — the full range of locksmith work in one system.