An AI assistant.
A CRM that runs itself.
One platform with two halves: an AI voice assistant that picks up every call and text, and a full CRM that fills itself in as she works.
Ask Tracey
Online
Ask Tracey
Online
One comprehensive platform.
An AI assistant and a CRM that runs itself, so you don't have to.
Voice Agent
Your AI voice assistant
- Answers every call and text 24/7
- Qualifies leads & books jobs
- Sends quotes and follow-ups
Tracey supports every customer channel — calls, texts, your website, email, hipages and more.
CRM
A CRM that runs itself
Traditional CRM features
More than a call bot. A working system for the whole job lifecycle.
The homepage explains the promise. This page shows the operating surface: what Tracey touches, where the CRM fills in, and how you keep control.
Voice front desk
Answers inbound calls, captures the job, and records the full context.
Inbox and messages
Keeps SMS, email, web enquiries, and Tracey actions in one timeline.
Scheduling
Books, confirms, reminds, and reschedules around your availability.
Quotes and invoices
Drafts follow-ups, tracks quote status, and keeps payment chasing visible.
Jobs and routing
Shows where work is happening so the day is planned geographically.
Rules and approvals
Controls what Tracey can do alone and what needs your sign-off.
Capture
Tracey gathers details
Lead, contact, job, and transcript are filed automatically.
Draft
Tracey prepares the next step
You review the quote, message, or action before it goes out.
Act
Tracey executes within your rules
Routine confirmations, reminders, and follow-ups happen without admin.
Earlymark vs. the traditional setup
Phone + paper + spreadsheet + late-night follow-ups, vs. one AI that handles it all.
After-hours calls
Earlymark
Traditional
Logging job details
Earlymark
Traditional
Sending quotes
Earlymark
Traditional
Booking appointments
Earlymark
Traditional
Chasing payment
Earlymark
Traditional
Reviewing activity
Earlymark
Traditional
Answer every call
Tracey picks up 24/7, captures job details, and logs everything — so no lead ever hits voicemail.
Run your CRM
Schedule jobs, send quotes, and update records by just telling Tracey what you need done.
Chase every job
Tracey follows up on quotes, chases payment, and asks for reviews — automatically.
The AI Voice Assistant
Tracey answers every call and text 24/7, qualifies the lead against your rules, and writes everything she does into the CRM.
Pick up every lead without stopping work
When you're on the tools, driving, or in a meeting — Tracey answers. She handles voice, SMS, and email like a trained receptionist: professional, fast, and consistent every time.
- Answers calls in your business name, 24/7
- Captures job details and logs them straight to your CRM
- After-hours enquiries handled while you sleep
Ask Tracey
Online
Nothing falls through the cracks
Every call, message, and Tracey action flows into a single inbox connected to your CRM. Quote not accepted? Tracey follows up. Payment overdue? Tracey chases it.
- Unified inbox: calls, SMS, email, and Tracey actions
- Automatic follow-up on quotes and unpaid jobs
- Full conversation history attached to each customer record
Works with services marketplaces too. Tracey monitors your inbox for lead notifications from hipages, ServiceSeeking, Oneflare and more — so no enquiry slips through, even when it arrives as an email.
Activity Inbox
All Tracey actions · today
Tracey answered call
Hot water fault · Mrs Chen · logged to CRM
Quote sent
Kitchen reno · T. Nguyen · $8,200
Follow-up sent
Deck build · J. Morrison · awaiting reply
Payment reminder
Fence repair · B. Clarke · $2,400 overdue
Job completed
Bathroom reno · S. Wilson · $4,200 collected
Automation you trust, because you set the rules
You decide what Tracey can do alone and what needs your sign-off. Set approval thresholds for quotes, restrict what she can confirm, and see everything she's done.
- Require approval for quotes above any threshold you set
- Choose between execute, draft, or info-only modes
- Full dashboard visibility — nothing happens in the dark
Tracey permissions
Control exactly what Tracey can do
The CRM that runs itself
A full-featured CRM that auto-fills as Tracey works — pipeline, scheduling, invoicing and analytics, all driven by chat or WhatsApp.
Run the back office by just talking to Tracey
No more hunting through CRM menus. Tell Tracey what needs doing in plain English and she executes — scheduling, updating records, sending quotes, checking revenue.
- Schedule, reschedule, and update jobs via chat
- Ask any question about your pipeline in plain English
- No manual data entry — Tracey keeps records current
Hot water replacement
Mrs Henderson
$1,400
Bathroom reno
T. Nguyen
$8,200
Deck build
J. Morrison
$6,100
Fence repair
B. Clarke
$2,400
Kitchen reno
S. Wilson
$4,200
Keep the calendar clean without the back-and-forth
Tracey checks your availability before booking, clusters nearby jobs together, and sends confirmations automatically. Your day stays tight and your customers stay informed.
- Books into the right slots based on real availability
- Sends booking confirmations and reminders
- Rescheduling handled without manual coordination
Kitchen reno
Hot water
Deck build
Fence repair
Bathroom reno
See your day geographically, not just as a list
View all scheduled jobs on a live map and plan smarter routes. Less dead time driving, more jobs completed per day.
- Live map of all scheduled jobs by date
- Smarter routing to reduce drive time between sites
- Quick-view job detail from the map pin
Today
3 jobs
Up and running in under a day
Tell Tracey about your business
She interviews you in plain conversation — services, pricing, availability, preferences. No forms, no spreadsheets. Done in under an hour.
Tracey handles calls and admin
She answers every call, logs every job, follows up every lead, and chases payment — automatically, from day one.
You stay in control
Review every conversation, approve quotes, adjust rules. Complete visibility with none of the admin drag.
Loved by tradies across Australia
“It picked up while I was on site and the job details were already there when I got back to the ute.”
Mark S.
Plumbing Contractor
“The follow-ups are the part I notice most. Jobs keep moving without me doing admin at night.”
Sarah J.
Electrical Services
“Customers get a quick answer instead of voicemail. It makes the business feel more organised straight away.”
Dave W.
Landscaping & Design